General FAQs
FastPCTools is an Indian software company that develops powerful, easy-to-use Windows applications such as Fast Screen Recorder, Fast Video Maker, Fast Browser Cleaner, Fast Video Player, and Fast Video Converter. Our goal is to make fast, reliable, and affordable software for everyone.
You can safely download all our products directly from our official website: fastpctools.com.
Yes, all FastPCTools software is 100% safe and free from malware or spyware. Each product is digitally signed and verified before release.
No, registration is not required to download or try our software. However, to activate the full version, you need a valid license key.
You can purchase directly from our website using secure payment methods by Razorpay, PayPal, Stripe, or credit/debit cards.
After successful payment, your license key will be instantly sent to your registered email address. You can then activate it inside the software.
Open the software, click on “Register”, enter your license key, and press “Register Now”. Internet connection is required during activation.
One license is valid for one PC. If you wish to use it on more computers, you can purchase additional licenses.
No, most features work offline. Only updates, activation, Installation and license verification need an internet connection.
Yes, all paid software comes with a free trial version that allows you to test features before purchase. Some features may be limited or watermarked.
Yes, you just need to enter your license key in the same trial version — no need to reinstall.
The software automatically notifies you when a new version is available. You can also check manually from the “Help” or “About” section.
Contact our support team at support@fastpctools.com with your purchase email, and we’ll resend your license key.
Yes, we offer a refund policy in case of major technical issues that cannot be resolved. Please read our refund policy on our website before purchase.
Yes, you can deactivate the license on your old PC and activate it again on your new PC. You need to mail us on support@fastpctools.com. So we will reset your registration key.
This means your registration period has ended. You can continue using all features by activating the full version with a valid license key.
Yes, all our software fully supports Windows 10 and Windows 11 (both 32-bit and 64-bit versions).
Go to Control Panel → Programs and Features, select the product, and click Uninstall. It removes all files safely from your computer.
Yes, our support team is always ready to help. Email your query at support@fastpctools.com
Usually, our team replies within 24 hours (Monday to Saturday). Complex cases may take a little longer.
Yes, all minor & major updates are free during your license validity period.
Yes, all payments on our site are encrypted and processed securely through trusted gateways like Razorpay, PayPal, and Stripe.
Restart your PC and try running it as Administrator. If the issue continues, reinstall the software or contact support.
Yes, once licensed, you can use them for personal or professional/commercial projects without extra cost.
You can reach us via email at support@fastpctools.com or contact us page of our official website fastpctools.com for product information and support.